Owner: CN=UTN-USERFirst-Object, OU=, O=The USERTRUST Network, L=Salt Lake City, ST=UT, C=US Owner: CN=Deutsche Telekom Root CA 2, OU=T-TeleSec Trust Center, O=Deutsche Telekom AG, C=DE Owner: CN=thawte Extended Validation SSL CA, OU=Terms of use at (c)06, O="thawte, Inc.", C=US For authorized use only", O="thawte, Inc.", C=US Owner: CN=thawte Primary Root CA - G2, OU="(c) 2007 thawte, Inc. Owner: SERIALNUMBER=07969287, CN=Go Daddy Secure Certification Authority, OU=, O=", Inc.", L=Scottsdale, ST=Arizona, C=US Owner: OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US For authorized use only", OU=Certification Services Division, O="thawte, Inc.", C=US Owner: CN=thawte Primary Root CA - G3, OU="(c) 2008 thawte, Inc. Owner: CN=Actalis Authentication CA G3, O=Actalis S.p.A./03358520967, L=Milano, ST=Milano, C=IT Owner: CN=GeoTrust Universal CA, O=GeoTrust Inc., C=US Owner: CN=Equifax Secure Global eBusiness CA-1, O=Equifax Secure Inc., C=US Owner: CN=, OU=ValiCert Class 1 Policy Validation Authority, O="ValiCert, Inc.", L=ValiCert Validation Network Owner: CN=DigiCert High Assurance EV Root CA, OU=O=DigiCert Inc, C=US Owner: CN=Thawte SSL CA, O="Thawte, Inc.", C=US Owner: CN=QuoVadis Root CA 2, O=QuoVadis Limited, C=BM Owner: CN=QuoVadis Root CA 3, O=QuoVadis Limited, C=BM Owner: OU=Equifax Secure Certificate Authority, O=Equifax, C=US for authorized use only", OU=See O="Entrust, Inc.", C=US Owner: CN=Entrust Root Certification Authority - G2, OU="(c) 2009 Entrust, Inc. Owner: CN=AddTrust Class 1 CA Root, OU=AddTrust TTP Network, O=AddTrust AB, C=SE Owner: CN=Entrust Root Certification Authority, OU="(c) 2006 Entrust, Inc.", OU=is incorporated by reference, O="Entrust, Inc.", C=US Owner: CN=UTN-USERFirst-Hardware, OU=, O=The USERTRUST Network, L=Salt Lake City, ST=UT, C=US Owner: CN=Thawte Personal Freemail CA, OU=Certification Services Division, O=Thawte Consulting, L=Cape Town, ST=Western Cape, C=ZA Owner: CN=UTN-USERFirst-Client Authentication and Email, OU=, O=The USERTRUST Network, L=Salt Lake City, ST=UT, C=US Owner: CN=SecureTrust CA, O=SecureTrust Corporation, C=US Owner: CN=Equifax Secure eBusiness CA-1, O=Equifax Secure Inc., C=US Owner: CN=Thawte Server CA, OU=Certification Services Division, O=Thawte Consulting cc, L=Cape Town, ST=Western Cape, C=ZA Owner: CN=SwissSign Platinum CA - G2, O=SwissSign AG, C=CH Owner: CN=SwissSign Silver CA - G2, O=SwissSign AG, C=CH Owner: CN=Thawte Premium Server CA, OU=Certification Services Division, O=Thawte Consulting cc, L=Cape Town, ST=Western Cape, C=ZA Owner: CN=TC TrustCenter Class 2 CA II, OU=TC TrustCenter Class 2 CA, O=TC TrustCenter GmbH, C=DE CRT extension for the client to properly identify the certificate.Owner: CN=DigiCert Assured ID Root CA, OU=O=DigiCert Inc, C=US Note: You might need to rename the certificate to a. The default File Format should be Certificate (.cer). This error message suggests that the Mac client device does not have the required root certificate/intermediate certificate to establish trust with the certificate authority who issued the Secure Gateway/NetScaler Gateway server certificate.Ĭomplete the following steps to resolve this issue:įor Big Sur, please refer to Add certificates to a keychain using Keychain Access on macOS Big Surįor Catalina, please refer to Add certificates to a keychain using Keychain Access on macOS Catalina If this does not resolve the issue then proceed to the next section.įor information on Receiver feature updates refer to - Citrix Receiver Feature Matrix. Refer to CTX200114 - Citrix Receiver Support for SHA-2 to view the Receiver versions which supports SHA-2 certificates. If you are using SHA2 certificates then the older version of Receiver does not support these certificate.Upgrade to the latest version of Receiver to verify if this resolves the issue.If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article. Important! This article is intended for use by System Administrators.
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